Shipping Policy

Shipment

The delivery timelines for our products may vary based on the category and type of item. For detailed information about the delivery timeline for a specific product, please refer to its product page on our website. If you have any questions or concerns about your order's delivery time, feel free to reach out to our support team using the contact methods provided on our website.

Delivery Charges

Delivery charges are calculated based on the type of products ordered and the delivery location. These charges are non-refundable. 

For international orders, any additional charges, such as customs duties or taxes imposed by local authorities or governments, must be borne by the customer. Xerina assumes no responsibility for these additional charges.

Thank you for shopping with us! If you have any further inquiries, please don’t hesitate to contact our team.